Frequently Asked Questions
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Can I order custom sizes?
Yes, if you would like a size other than what has been listed in the store, get in touch to discuss your requirements.
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Can I order a framed print?
Framing can be arranged for your print for deliveries to the Perth, Western Australia Metro area only.
Framing is custom to your requirements, so please contact me for pricing
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Do you ship worldwide?
Yes, rolled prints can be shipped worldwide. Contact me for pricing on shipping to your location.
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How should I handle my print?
Prints are very delicate and can mark and crease easily. The unpacking, handling and touching of your print should be avoided until it is with a professional framer.
Never touch or rub the surface of the print as this can cause damage to the ink.
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How long does it take for my print to be shipped and delivered?
As your print is made to order, please allow 7 to 10 days for printing and packing. Your order will be sent using the Australia Post network.
All deliveries can be tracked through the Australia Post website.
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Do you offer refunds / exchanges?
As prints are produced to order, we are not able to offer refunds or exchanges for change of mind.
In the event that your print arrives damaged or marked during the delivery process, please email me immediately to organise a replacement print. You will be asked to send photos of the sustained damage to both the mailing tube and the print work,
Refunds are not issued for the wrong print size so please measure your space before making your selection.